g4999 Terms & Conditions

These Terms & Conditions ("Terms") constitute a binding legal agreement between you ("the Player", "you", "your") and g4999 ("the Platform", "we", "us", "our"). These Terms govern all access to and use of the g4999 website located at https://g4999.app, including all sub-pages, features, games, betting markets, promotional offers, payment services, and customer support functions.

By accessing the g4999 platform, completing the registration process, or placing any wager or bet on any game or market made available through g 4999, you confirm that you have read and fully understood these Terms and that you agree to be bound by them. If you do not agree with any provision contained in these Terms, you must immediately cease using the g4999 platform and close your account if one has already been created.

These Terms should be read alongside our Privacy Policy and Responsible Gaming policy, both of which form part of the overall agreement between you and g4999. In the event of any conflict between these Terms and any other document published on the g4999 platform, these Terms shall take precedence unless expressly stated otherwise.

g4999 reserves the right to update, amend, or replace these Terms at any time. When material changes are made, we will update the effective date shown at the top of this document. Your continued use of the g4999 platform following the publication of revised Terms constitutes your acceptance of those changes. We recommend that you review these Terms periodically to remain informed of any updates.

Access to and use of the g4999 platform is strictly limited to individuals who satisfy all of the following eligibility criteria at the time of registration and at all times thereafter during their use of the platform:

• You are at least 18 years of age. g4999 is an adult entertainment platform. Players under the age of 18 are strictly prohibited from registering an account, placing bets, or accessing any paid gaming content on g4999.
• You are accessing g4999 as an individual acting on your own behalf and not as an agent, representative, or nominee of any third party.
• You are not acting in a professional capacity on behalf of any other person, company, or entity.
• You are not a current or former employee, contractor, director, or officer of g4999 or any of its affiliated companies, game providers, or payment processing partners.
• You are not residing in or accessing the platform from a jurisdiction where online gambling is explicitly prohibited by applicable law.
• You have not previously been self-excluded from the g4999 platform or had your account suspended or terminated for a breach of these Terms.

g4999 employs age verification procedures during the registration process. We reserve the right to request documentary proof of age at any stage of your account lifecycle, including prior to processing any withdrawal request. Acceptable proof of age includes a national identity card, passport, or birth certificate issued by a recognised Bangladeshi authority.

Any account found to belong to a player under the age of 18 will be immediately suspended. All deposits made to such an account will be returned to the original payment method where technically feasible, and any winnings accrued will be forfeited in their entirety. g4999 accepts no liability for losses incurred by underage players who have circumvented our age verification procedures.

To access the full range of games, betting markets, and financial services available on g4999, you are required to create a registered account. The registration process requires you to provide accurate, complete, and current personal information, including but not limited to your full legal name, date of birth, email address, and a valid Bangladeshi mobile number.

Each individual is permitted to hold a maximum of one registered account on g4999. The creation of duplicate, secondary, or alias accounts for any purpose — including but not limited to circumventing self-exclusion periods, exploiting bonus offers, or bypassing account suspension decisions — is strictly prohibited and will result in immediate termination of all associated accounts and forfeiture of all balances.

You are solely responsible for maintaining the confidentiality and security of your g4999 login credentials, including your username, password, and any two-factor authentication codes associated with your account. You must not share your login details with any other person, and you must not access another player's account under any circumstances.

• Choose a strong, unique password for your g4999 account that is not used on any other service.
• Log out of your account after each session, particularly when using a shared or public device.
• Never share your username, password, or verification codes with any third party, including individuals claiming to represent g4999 support.
• Enable any available two-factor authentication options to add an additional layer of security to your account.
• Report any suspected unauthorised access to your account immediately by emailing [email protected] with the subject line "URGENT: Account Security".

g4999 will never ask you for your password via email, live chat, or any other communication channel. Any communication purporting to be from g4999 that requests your password should be treated as fraudulent and reported to us immediately.

g4999 reserves the right to conduct Know Your Customer (KYC) verification checks on any account at any time. KYC verification may require you to submit copies of a government-issued photo identification document, a recent proof of address, and documentation confirming your chosen payment method. Failure to complete KYC verification within the timeframe specified by g4999 may result in temporary suspension of withdrawal privileges until verification is completed.

g4999 supports a range of payment methods tailored to the Bangladeshi market, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. All transactions on g4999 are denominated in Bangladeshi Taka (BDT) unless otherwise explicitly stated in a specific promotional offer.

Deposits: Deposits are generally credited to your g4999 account balance within minutes of successful payment confirmation from your chosen payment provider. Minimum and maximum deposit amounts vary by payment method and are displayed within the g4999 cashier at the time of transaction. g4999 does not charge fees on deposits; however, your payment provider may apply their own transaction fees, for which g4999 accepts no responsibility.

Withdrawals: Withdrawal requests are processed by the g4999 finance team during standard processing hours. Most bKash and Nagad withdrawals are completed within 1–4 hours of approval. Bank transfer withdrawals may take 1–3 business days depending on the receiving bank's processing schedule. Withdrawal requests submitted outside of business hours will be queued and processed at the earliest opportunity on the next working day, Bangladesh Standard Time (BST, UTC+6).

• Withdrawals can only be made to a payment method that has previously been used to make a deposit into your g4999 account, or to a verified payment method registered in your name.
• g4999 reserves the right to require KYC verification before processing any withdrawal request, regardless of the amount.
• Minimum withdrawal amounts are displayed in the cashier and vary by payment method.
• g4999 reserves the right to limit, delay, or refuse a withdrawal request if there is reasonable suspicion of fraudulent activity, money laundering, or a breach of these Terms.
• Bonus funds are not withdrawable until all applicable wagering requirements have been met. Only the cash balance resulting from completed wagering is eligible for withdrawal.

All financial transactions on g4999 are protected by 256-bit SSL/TLS encryption. g4999 does not store your full payment card numbers or mobile banking PINs on its servers following transaction completion. For any payment-related queries, contact [email protected].

g4999 offers various bonus and promotional incentives to both new and existing registered players, including welcome deposit bonuses, reload bonuses, free spins on selected slot titles, and cricket-season promotional offers tied to BPL, IPL, and T20 World Cup fixtures. All bonuses are subject to the specific terms published alongside each individual offer at the time of its availability.

The following general bonus conditions apply to all promotions offered on g4999 unless a specific promotion's terms state otherwise:

• Wagering Requirements: Bonus funds awarded to your account carry a wagering requirement, which is the total amount you must wager before any bonus-derived winnings become eligible for withdrawal. The wagering requirement multiplier applicable to each bonus is published on the relevant promotion page.
• Validity Period: All bonuses have a validity period during which wagering requirements must be completed. Bonus funds and any associated winnings that remain unwagered at the expiry of the validity period will be automatically removed from your account balance without notice.
• Game Contributions: Not all games on g4999 contribute equally toward wagering requirements. Slots typically contribute 100%; live casino games and sportsbook bets may contribute at a lower rate or may be excluded entirely. Contribution rates for each game category are published on the relevant promotion page.
• One Bonus at a Time: Players may hold only one active bonus at a time. Opting into a new bonus while an existing bonus is active will result in the forfeiture of the existing bonus and its associated wagering progress.
• Minimum Qualifying Deposit: Deposit bonuses require a minimum qualifying deposit amount, which is stated on the relevant promotion page. Deposits made below this threshold will not activate the bonus.
• No Multiple Account Bonus Abuse: Attempting to claim bonus offers using multiple accounts, whether under your own identity or that of another person, is strictly prohibited and will result in account termination and forfeiture of all balances.

g4999 reserves the right to modify, suspend, or discontinue any bonus or promotional offer at any time without prior notice. Any such changes will not affect bonuses that have already been credited and are actively being wagered by a player at the time of the change.

All bets placed and games played on g4999 are subject to the specific rules governing each product category. These rules are available within the relevant game or betting market interface. In addition, the following general rules apply across all g4999 products:

Sportsbook Betting: Bets on cricket (including BPL, IPL, T20 World Cup, and ICC fixtures), ice hockey (including NHL and KHL), American football (including NFL), and any other sports markets offered on g4999 are settled in accordance with the official result declared by the relevant governing body. g4999 reserves the right to void any bet where an error in the published odds is identified prior to or following settlement, or where there is evidence of match manipulation or irregular betting patterns.

Casino Games: All casino games — including slots, live roulette, live blackjack, live baccarat, and crash games — are provided by certified third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others. Game outcomes are determined by independently certified Random Number Generators and are not manipulated by g4999. Published RTPs are maintained by the game provider and are accurate to within the tolerances permitted by the relevant certification standards.

• All bets are final once confirmed. g4999 does not accept requests to cancel or amend a confirmed bet, except where the relevant market rules specifically permit cash-out or early settlement options.
• g4999 reserves the right to impose maximum stake limits on any player, game, or market without prior notice.
• In the event of a technical malfunction during a game session, g4999 will investigate and resolve the issue as quickly as possible. Game rounds that cannot be completed due to a verified technical fault will be voided and stakes returned to the player's cash balance.
• Players are responsible for ensuring they have a sufficient account balance before placing a bet. g4999 does not extend credit of any kind to players.

The following actions and behaviours are strictly prohibited on the g4999 platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent termination, forfeiture of balances, and, where applicable, reporting to relevant authorities:

• Fraudulent Activity: Using stolen, unauthorised, or fraudulently obtained payment methods to fund your g4999 account; initiating false chargebacks or payment reversals after withdrawing or wagering funds; or providing false personal information during registration or verification.
• Money Laundering: Using g4999 as a vehicle to conceal, transfer, or legitimise funds derived from criminal activity. g4999 cooperates fully with relevant financial intelligence and law enforcement authorities and will report suspicious transaction patterns as required.
• Bonus Abuse: Systematically exploiting bonus offers through multi-accounting, collusion with other players, or the use of automated betting strategies specifically designed to extract bonus value without genuine gameplay risk.
• Automated Play: Using bots, scripts, macros, artificial intelligence tools, or any other automated system to place bets or interact with g4999 games on your behalf, unless explicitly permitted in writing by g4999.
• Collusion: Coordinating with other players to manipulate game outcomes, share cards or information in live casino games, or exploit known vulnerabilities in any g4999 game or betting market.
• Match Fixing: Placing bets on any sporting event that you have reason to believe has been, or is in the process of being, manipulated or fixed. g4999 actively monitors betting patterns for signs of match-fixing activity and cooperates with relevant sports integrity organisations.
• Unauthorised Access: Attempting to access the g4999 platform or any player account through means other than the authorised login process; attempting to reverse-engineer, decompile, or tamper with any g4999 software, security systems, or infrastructure.
• Misrepresentation: Impersonating any other person, whether a g4999 employee, another player, or any other individual; or providing false or misleading information to g4999 support staff in connection with a dispute or query.

Voluntary Closure: You may request the closure of your g4999 account at any time by contacting [email protected]. Upon receipt of a verified closure request, g4999 will process the closure and return any remaining real-money cash balance to your registered payment method, subject to completion of any outstanding KYC verification requirements. Bonus balances that have not met their applicable wagering requirements will be forfeited upon voluntary closure.

Self-Exclusion: If you wish to take a break from gaming for responsible gaming reasons, g4999 offers self-exclusion periods ranging from 7 days to permanent exclusion. Self-exclusion requests are processed immediately upon verification and cannot be reversed during the chosen exclusion period. During a self-exclusion period, you will not be able to log in, deposit, or place bets on g4999. You will also be removed from all g4999 marketing communications for the duration of the exclusion. Full details of our self-exclusion tools are available on the Responsible Gaming page.

Involuntary Suspension: g4999 reserves the right to suspend or terminate any player account at any time, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Suspected fraudulent activity, money laundering, or prohibited conduct as described in Section 7.
• Failure to complete KYC verification within the required timeframe.
• Receipt of a chargeback or payment dispute initiated by the player.
• Determination by g4999 that continued operation of the account poses a risk to the integrity of the platform or to other players.
• Regulatory, legal, or compliance requirements that necessitate account restriction.

Where an account is suspended due to suspected fraud or prohibited conduct, the balance held within that account will be withheld pending the outcome of a formal investigation. g4999 will communicate the outcome of such investigations to the player via their registered email address within a reasonable timeframe.

To the fullest extent permitted by applicable law, g4999 and its affiliates, directors, officers, employees, agents, and service providers shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your access to or use of the g4999 platform, including but not limited to:

• Loss of funds resulting from unauthorised access to your account caused by your failure to maintain the security of your login credentials.
• Any interruption, suspension, or termination of the g4999 platform due to technical failures, maintenance, or circumstances beyond our reasonable control.
• Losses arising from a player's reliance on any information, odds, statistics, or content displayed on the g4999 platform.
• Delays in the processing of deposits or withdrawals caused by third-party payment providers, banking institutions, or telecommunications failures.
• Any loss or corruption of data stored on g4999 servers caused by events beyond our reasonable control, including cyberattacks, force majeure events, or natural disasters.

g4999 makes no warranties, express or implied, regarding the uninterrupted availability of the platform, the accuracy of odds or statistics, or the suitability of any game or betting product for any particular purpose. The g4999 platform is provided on an "as is" and "as available" basis.

Nothing in these Terms shall limit or exclude g4999's liability for fraud, wilful misconduct, or any other liability that cannot be excluded or limited by applicable law. In all other cases, g4999's aggregate liability to any individual player in respect of any single incident or series of related incidents shall not exceed the total value of deposits made by that player to their g4999 account in the 30-day period immediately preceding the incident giving rise to the claim.

Amendments: g4999 reserves the right to amend, update, or replace these Terms & Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised effective date. For material changes that significantly affect player rights or obligations, g4999 will make reasonable efforts to notify registered players via their registered email address. Your continued use of the g4999 platform following the publication of any revised Terms constitutes your acceptance of those revised Terms in full.

Severability: If any provision of these Terms is found by a court or other competent authority to be invalid, unlawful, or unenforceable, that provision shall be deemed modified to the minimum extent necessary to make it enforceable, or severed from these Terms if modification is not possible. The remaining provisions of these Terms shall continue in full force and effect.

Entire Agreement: These Terms, together with the g4999 Privacy Policy and Responsible Gaming policy, constitute the entire agreement between you and g4999 with respect to your use of the platform and supersede all prior agreements, representations, and understandings of any nature.

Language: These Terms are drafted and published in English. In the event of any ambiguity or dispute concerning the interpretation of these Terms, the English-language version shall be the authoritative and binding version.

Contact: If you have any questions about these Terms & Conditions, please contact the g4999 legal and compliance team at [email protected]. We aim to respond to all formal legal enquiries within 5 business days, Bangladesh Standard Time (BST, UTC+6).